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Privacy Policy for BraceUp VR

 

Effective Date: 16.06.2025

This Privacy Policy describes how VHSOFT sp. z o.o. (formerly Virtual House sp. z o.o. sp.k.), located at ul. Sienkiewicza 85/87, lok. 8, collects, uses, and protects your personal data when you use BraceUp VR on Meta Horizon. If you have any questions, contact us at games@vhsoft.io.

1. Data Controller

The data controller is VHSOFT sp. z o.o. (formerly Virtual House sp. z o.o. sp.k.), ul. Sienkiewicza 85/87, lok. 8, Poland. Email: games@vhsoft.io.

2. Who Can Use the Game

BraceUp VR is available to users of all ages, including children under 16. If you are under the age required by law to provide consent (for example, under 16 in the EU or under 13 in the US), you must have permission from your parent or legal guardian to use the game. We recommend parents supervise their children’s use of VR and online features.

3. Data We Collect

We collect the following types of data when you use BraceUp VR:

  • Nickname: Your display name or nickname used in the game.

  • Voice Data: Voice chat is available in the game. We do not record or store your voice data; it is processed only in real time to enable live chat functionality. If you or other users choose to record gameplay (including voice or video), such recordings are initiated and stored by the user, not by us.

  • Gameplay Statistics: We collect information such as play time, achievements, and in-game statistics to improve the game experience and maintain fair play.

  • Technical Data: We collect technical information (such as device type, IP address, error logs) to maintain the game and troubleshoot technical issues.

  • Leaderboard Data: After each game, your nickname and score may be displayed on the in-game leaderboard visible to other players.

4. How We Use Your Data

We use your data for the following purposes:

  • To provide and maintain the functionality of BraceUp VR.

  • For analytics to improve the game experience.

  • For technical support and troubleshooting.

  • To display leaderboards and enable in-game communication features.

We do not use your data for automated decision-making or profiling.

5. Data Sharing

  • Meta Platforms: Since BraceUp VR is published on Meta Horizon, Meta may collect and process your data in accordance with their own privacy policy. We do not control how Meta uses your data.

  • Third Parties: We do not share your data with other third parties, except as required to provide technical support or comply with legal obligations.

6. International Data Transfers

Your data may be transferred to and processed by Meta Platforms in the United States or other countries outside the European Economic Area (EEA). Such transfers are carried out using appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission, to ensure your data is protected.

7. Data Retention

We retain your data only as long as necessary to provide the game and its features, or as required by law. If you delete your account or request data deletion, we will remove your data from our systems unless we are required by law to retain it for a longer period. If you wish to delete your data, please contact us at games@vhsoft.io.

8. Your Rights

You have the following rights regarding your personal data:

  • Access your data and receive a copy.

  • Request correction or deletion of your data.

  • Object to or restrict processing of your data.

  • Withdraw consent (if applicable).

  • Lodge a complaint with your local data protection authority.

To exercise your rights, contact us at games@vhsoft.io. We do not have a designated Data Protection Officer, but we will respond to your privacy-related inquiries.

9. Children’s Privacy

BraceUp VR is accessible to users under 16. We do not knowingly collect personal data from children without parental consent where required by law. If you believe we have collected personal data from a child without appropriate consent, please contact us so we can delete such data.

10. Responsibility for Recordings

If you use features or external tools to record gameplay, including voice or video, you are solely responsible for such recordings. We do not access, store, or process user-initiated recordings.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes within the game or by email if you have provided one.

If you have any questions about this Privacy Policy or your data, please contact us at games@vhsoft.io.